We strive to provide a seamless payment experience for our customers. This policy outlines the accepted payment methods, confirmation process, refund and cancellation guidelines, and dispute resolution procedures. Please review the details below before making a payment.
1. Payment Methods
We offer multiple secure payment options for your convenience:
Online Payments: We accept UPI, Credit/Debit Cards, Net Banking, and other digital payment methods.
Cash Payments: Cash payments are only accepted at our authorized locations. Please confirm availability before visiting.
2. Payment Confirmation
Upon successful payment, you will receive an email confirmation with transaction details.
If you do not receive a confirmation email within 24 hours, please contact our support team for assistance.
3. Refund and Cancellation Policy
Refund Eligibility: Refunds depend on the cancellation policy of the specific travel package or service booked.
Processing Time: Approved refunds will be processed within 7-14 business days and credited back to the original payment method.
Non-Refundable Services: Some services may be non-refundable as per the terms of booking. Please check the cancellation policy before making a payment.
4. Chargebacks and Disputes
Unauthorized chargebacks will be thoroughly investigated.
If a chargeback is found to be invalid, future bookings may be restricted.
If you face any payment issues, we encourage you to contact our support team before initiating a dispute.
5. Changes to Payment Terms
We reserve the right to update or modify our payment terms at any time.
Any changes will be published on our website, and it is the customer’s responsibility to review the latest terms before making a transaction.
For further inquiries, please reach out to our support team for prompt assistance.